Privacy Policy & Disclaimer


Innovative Electrical Solutions Inc. (IES), located on Oahu, Hawaii, is sensitive to your concerns about the confidentiality and privacy of your personal information. This Privacy Policy & Disclaimer applies to all customer and visitor information data whether provided directly by you and/or collected by our website indirectly or passively.

DISCLOSURE OF INFORMATION

  • We will not sell, trade, rent, transfer, license or disclose your personal information to outside parties.
  • We place confidence in any person or organization we share data with to protect customer information.
  • We treat customer information as confidential and conform with legal and regulatory requirements.
  • We will comply with law regulations, cooperate with government and law enforcement officials, enforce company policies, and protect ours or other's rights, property and safety to comply with the law to prevent or stop illegal, unethical or legally actionable activity.
  • We will only share your information with your consent or as provided for in this policy.
  • We do not allow any person or organization acting on our behalf to use customer information for their own marketing purposes.


PRIVACY POLICY

This Privacy Policy explains how the operator of this website ("we," "us," or "our") collects, uses, stores, and protects personal information ("Information") of individuals who visit or interact with the website (the "Site").

By accessing or using the Site, you agree to the practices described in this Privacy Policy & Disclaimer.

You are not required to provide personal information, but some features of the Site may not function properly without it.

1. Information We Collect

A. Information You Provide Directly

We may collect information that you voluntarily submit through the Site, including:

  • Name, email address, phone number, address and other contact details
  • Messages, chats, file or photo uploads, inquiries, or requests
  • Any additional information that you choose to provide while communicating with us
  • Forms that you voluntarily submit to:

B. Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type, device type, and operating system
  • Pages viewed, time spent on pages, and referring URLs
  • Cookies, pixels, tags, and similar technologies used for analytics, personalization, security, and advertising

C. Cookies and Tracking Technologies

The Site uses cookies and similar technologies for the following purposes:

  • Operate essential functions of the website to offer a better website experience and interactive tools
  • Analyze usage and performance
  • Provide personalization or advertising

You may manage cookie settings through your browser or through the cookie consent banner if available. Disabling certain cookies may limit functionality.

2. How We Use the Information

We may use the collected information for the following purposes:

  • Website Operation: To operate, maintain, and improve the Site based on tips and suggestions provided by you
  • Communication: To respond to inquiries submitted through the contact page or forms on Site
  • Analytics: To understand usage behavior and to improve the user experience
  • Security: To detect and prevent errors, abuse, or harmful activity
  • Advertising and Marketing: As described in Sections 3 and 4
  • Legal Compliance: To comply with legal obligations, court orders, or regulatory requirements

We do not sell personal information.

3. Advertising, Pixels and Targeted Campaigns (If Applicable)

We may use advertising and analytics tools such as Facebook Pixel, Google Ads, Google Analytics, or similar technologies to:

  • Measure the performance of our content and marketing
  • Improve campaign targeting
  • Deliver personalized advertisements

These tools may collect information such as the following:

  • IP address and device type
  • Browsing behavior and site interactions
  • Form submissions or contact details provided voluntarily

This information may be used to:

  • Create audiences for advertising campaigns
  • Serve relevant ads on third-party platforms
  • Improve marketing performance

You may opt out of targeted advertising through your browser settings or through platform-specific tools such as Facebook Ad Preferences or Google Ad Settings.

4. Marketing Communications, Mailing Lists, and Newsletters

If you subscribe to a mailing list, provide contact information, or otherwise consent to receive updates, we may send you:

  • Newsletters
  • Promotional offers
  • Service announcements
  • Invitations, events, or marketing messages

You may unsubscribe at any time by:

  • Clicking the "Unsubscribe" link in our emails
  • Contacting us through the Site's contact page to request removal

Marketing communications are sent only when you have voluntarily opted in.

Service-related communications may still be sent, if necessary, to respond to inquiries or operate the Site.

5. How We Share Information

Information may be shared only under the following conditions:

  • Service Providers: Trusted vendors assist with hosting, analytics, advertising tools, email delivery, or security
  • Legal Requirements: When we are required to comply with applicable laws or government requests
  • Business Transfers: In the event of a merger, acquisition, restructuring, or similar transaction

We do not share personal information with third parties for their independent marketing purposes.

6. Data Retention

Personal information is retained only as long as necessary for the purposes described in this Policy or as required by applicable laws.

After this period, information is securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational measures to protect Information from unauthorized access, alteration, or destruction.

While we strive to safeguard your information, no method of transmission or storage is completely secure.

8. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Access to your personal information
  • Correction or deletion
  • Restriction or objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us through the Site's contact page.

We may require identity verification to process your request.

9. Children's Privacy

The Site is not intended for individuals under the age of 18.

We do not knowingly collect information from minors. If such information is discovered, it will be deleted promptly.

10. Third-Party Links

The Site may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies before interacting with them. Third-party links:

  • Operates separately from us and have their own independent privacy policy which we have no authority or responsibility of it.
  • Exclusively, used to collect information on our behalf that enables us to improve our conduction of business and website.
  • Provides quick, convenient and specific information to us, however, we are not affiliated nor liable or responsible for content, accuracy and activities of third-party sites or external links.

11. Cookie Consent

When you first visit the Site, a cookie banner may appear, giving you control over non-essential cookies.

Essential cookies required for basic functionality cannot be disabled.

12. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the form or information provided on the Site's contact page.

13. Updates to This Policy

This Privacy Policy may be updated or modified from time to time. Any changes will be posted on this page.

The version of the Privacy Policy published on the Site at any given time is the version that applies and governs the collection and use of information.

Your continued use of the Site after updated policies are published constitutes acceptance of the revised terms.


DISCLAIMER

While Innovative Electrical Solutions Inc. (IES) strive to ensure the accuracy of the information, we make no guarantees, warranties or representations about the completeness, reliability, accuracy, or availability of information or material provided on our website. Our website is for general knowledge and informational purposes only and is not intended to be a substitution for or taken as professional advice. For specific advice tailored to your situation, please consult with an appropriate professional. We are not liable or responsible for any damages arising from using our website. All images, photographs and videos on our website are owned by Innovative Electrical Solutions Inc. or used with permission. Unauthorized use of images, photographs and videos on our website are prohibited and constitutes copyright infringement. IES has the right to modify or amend changes to this website at any given time with or without advance notice.


Use of this website signifies your understanding, acknowledgment and agreement to the Privacy Policy & Disclaimer. Contact us above if you have any questions.